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MISSING DAMAGED & INCORRECT ITEMS FAQ

Incorrect Items

WHAT HAPPENS IF I RECEIVE AN INCORRECT ITEM THAN I ORIGINALLY ORDERED?. If you have received an incorrect item we ask that you please email us at [email protected] with pictures and/or videos of the following:. Once we are provided with the information

Missing Items

I AM MISSING ITEMS FROM MY ORDER; HOW DO I RECEIVE THEM?. If you are missing items from your order we ask that you please email us at [email protected] with pictures and/or videos of the following:. Once we are provided with the information above you

Damaged/Broken Items

If you received damaged item(s), then Protect+ Insurance is required for a replacement. Submitting your claim with Protect+ is easy! All you have to do is file a claim through the confirmation emails that were sent to you from [email protected] ,